
DESKPROTO 	SETUP TROUBLESHOOTING



Problem 1:	"File C:\...\INSTMSIA.EXE not found"

Microsoft's Installer (MSI) is not present on your PC 
or is out of date. Please use one of the Microsoft links 
below to download and install the MSI version that is 
appropriate for your PC.
Instmsia.exe for Windows 98 or Windows Millennium Edition:
http://download.microsoft.com/download/WindowsInstaller/Install/2.0/W9XMe/EN-US/InstMsiA.exe
Instmsiw.exe for Windows NT, Windows 2000 or Windows XP:
http://download.microsoft.com/download/WindowsInstaller/Install/2.0/NT45/EN-US/InstMsiW.exe

You should have no problem installing DeskProto after 
installing the new MSI.



Problem 2:	Setup quits halfway

If the DeskProto Setup quits during installation of 
the files (when the progress bar is around 16%),
Windows is not able to register the DLL 'DpKernel.dll'
which is needed to run DeskProto.

This might be caused by the absence of 'RegSvr32.exe',
which is needed to register this DLL. 'RegSvr32.exe'
should be placed in the Windows/System directory.
Therefore you have to install a servicepack for your
Windows version.

Another cause can be that one of the DLL's which are
used by 'DpKernel.dll' are absent or of the wrong
version. When you use Windows 95 it is most likely
that the OpenGL DLL's are missing or of the wrong
version. These are needed for graphical drawings.
To get the right versions see below.

OpenGL for Windows 9x/NT
    OpenGL 1.1 for Windows 95 is included in the Windows
    95 OSR 2 release. The libraries are also available
    as the self-extracting archive file on the Microsoft
    ftp site at
    ftp://ftp.microsoft.com/softlib/mslfiles/opengl95.exe
    This contains 'opengl32.dll' which is needed to run
    OpenGL programs under Win95. Check the READ.ME file
    for installation instructions.
    OpenGL 1.1 is bundled with Windows NT 4.0.



Problem 3:	Changing the system date

Do not (!) change your system date to any future date
during the trial period. This will reduce the trial period
and cannot be undone anymore. Also changing the time of 
the day might lead to problems.
DeskProto will give an error message in case you have
changed the system date to an earlier date.



For more recent information see the FAQ (Frequently Asked 
Questions) on the website www.deskproto.com  (Features menu).